As a Documentation Specialist, you strive to create concise and detailed manuals and training materials for complex software. You are comfortable navigating in a new system to create informative presentations and attention-holding training sessions. Your writing skills are just as honed as your technical skills – you’re someone who can wear multiple hats. You know how to set the bar high and not only achieve that goal yourself – but bring others along with you. You get the “big” picture and want to contribute accordingly – and that’s why you’ll have all the opportunity for career growth within our company you’ll want.
You will be part of a dynamic, growing, and energized team - and your role is key to the success of ECS. While your job duties may fluctuate day to day, here are some areas we expect to see you proficient in:
Preparing training materials implementation guides, and technical specifications
Developing new training material based on functional specifications
Producing and presenting product demonstrations for end user training
Performing graphic design and animation
Writing detailed universally understood procedures for permanent records
Assisting in developing an overall change management strategy for ECS applications
Participate in user acceptance testing and testing of new system functionality
High school diploma or equivalent
5-7 years of experience working in documentation preparing training materials
Founded in 1988, Engineering Consulting Services (ECS) is a leader in geotechnical, construction materials, environmental, and facilities engineering. ECS is currently ranked 72 in Engineering News-Record’s Top 500 Design Firms (ENR, 2019) and is honored as ENR Mid-Atlantic’s Design Firm of the Year (2018). To learn more about us, click here.
We love our employees and we show this through providing some great benefits. Click here to see how we show our passion for our people.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.